The University of Southampton
iSolutions IT Training and Development

Our guiding principles


Understand the needs of our people

If you don’t know what the user needs are, you won’t build the right solution. We work closely with stakeholders, business partners and academics to capture the true need for learning activities.

Activity is founded on life long development

We focus on learners, aiming to inspire continued growth, even outside of the University, helping people develop and succeed.

Value the contribution of every individual

We value talent and potential from all walks of life and respect all contributions.


Transparent and honest in our approach

Open in our communication, with emphasis on consultative decision making.

Deliver on our promises

We share best practice and break down barriers. We do what we say, meet agreed deadlines and make a positive difference in all we do.


Remain focused on University strategy

We support the Vision 2020 and Business Model Review by understanding the contribution required from our team and department.

Accountable for our decisions and actions

We take ownership and responsibility for all we undertake and are distinguished by our commitment to high standards.


Our ideas are influenced by you

We create useful and accurate learning solutions which are innovative and engaging yet always focussed on the needs of the user.

Be consistent, not uniform

We use agreed approaches to design successful learning and are ready to adapt when the needs of the business and people change.

Provide effective and efficient learning

We deliver timely, bite-sized and reusable content that others can build upon and share.

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